A bartender is someone who serves drinks behind a bar in a bar, pub, tavern or similar establishment. This usually includes alcoholic beverages of some kind, such as beer (both draught and bottled), wine and/or cocktails, as well as soft drinks or other non-alcoholic beverages.
In addition to their core beverage-serving responsibility, bartenders also:
Bartenders also usually serve as the public image of the bar they tend, contributing to as well as reflecting the atmosphere of the bar. In establishments focused more on food, this can mean the bartender is all but invisible. On the other extreme, some establishments make the bartender part of the entertainment, expecting him perhaps to engage in flair bartending or other forms of entertainment such as those exemplified in films such as Cocktail or Coyote Ugly. Some bars might be known for bartenders which serve the drinks and otherwise let a patron alone, while others want their bartenders to be good listeners and offer counseling (or a "shoulder to cry on") as required. Good bartenders help provide a steady clientèle by remembering the favored drinks of regulars, having recommendations on hand for local nightlife beyond the bar, or other unofficial duties. They are sometimes called upon for answers to a wide variety of questions on topics such as sports trivia, directions or the marital status of other patrons.
In regions where tipping is the norm, bartenders depend on tips for most of their income. In those establishments where minors are allowed within the bar area, bartenders are also usually responsible for confirming that customers are of the legal drinking age before serving them alcohol.
In addition to their core beverage-serving responsibility, bartenders also:
- take payment from customers (and sometimes the waiters or waitresses);
- maintain the liquor, garnishes, glassware, and other supplies or inventory for the bar;
- serve food to customers sitting at the bar.
Bartenders also usually serve as the public image of the bar they tend, contributing to as well as reflecting the atmosphere of the bar. In establishments focused more on food, this can mean the bartender is all but invisible. On the other extreme, some establishments make the bartender part of the entertainment, expecting him perhaps to engage in flair bartending or other forms of entertainment such as those exemplified in films such as Cocktail or Coyote Ugly. Some bars might be known for bartenders which serve the drinks and otherwise let a patron alone, while others want their bartenders to be good listeners and offer counseling (or a "shoulder to cry on") as required. Good bartenders help provide a steady clientèle by remembering the favored drinks of regulars, having recommendations on hand for local nightlife beyond the bar, or other unofficial duties. They are sometimes called upon for answers to a wide variety of questions on topics such as sports trivia, directions or the marital status of other patrons.
In regions where tipping is the norm, bartenders depend on tips for most of their income. In those establishments where minors are allowed within the bar area, bartenders are also usually responsible for confirming that customers are of the legal drinking age before serving them alcohol.
- Bartenders fill drink orders either taken directly from patrons at the bar or through waiters and waitresses who place drink orders for dining room customers. Bartenders check identification of customers seated at the bar, to ensure they meet the minimum age requirement for the purchase of alcohol and tobacco products. They prepare mixed drinks, serve bottled or draught beer, and pour wine or other beverages. Bartenders must know a wide range of drink recipes and be able to mix drinks accurately, quickly, and without waste. Besides mixing and serving drinks, bartenders stock and prepare garnishes for drinks; maintain an adequate supply of ice, glasses, and other bar supplies; and keep the bar area clean for customers. They also may collect payment, operate the cash register, wash glassware and utensils, and serve food to customers seated at the bar. Bartenders usually are responsible for ordering and maintaining an inventory of liquor, mixes, and other bar supplies.
- The majority of bartenders directly serve and interact with patrons. Bartenders should be friendly and enjoy talking with customers. Bartenders at service bars, on the other hand, have less contact with customers. They work in small bars often located off the kitchen in restaurants, hotels, and clubs where only waiters and waitresses place drink orders. Some establishments, especially larger, higher volume ones, use equipment that automatically measures, pours and mixes drinks at the push of a button. Bartenders who use this equipment, however, still must work quickly to handle a large volume of drink orders and be familiar with the ingredients for special drink requests. Much of a bartender's work still must be done by hand to fill each individual order.
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